Personal Data Protection

Privacy Policy Webett — Personal Data Protection for Malaysia Members

At webett, your privacy is more than a legal obligation — it is a core value we take seriously. This document transparently explains how we collect, use, store, and protect your personal information.

Last Updated: 1 Jun 2026  ·  Version 2.4
Our Privacy Commitment

Webett's Six Data Protection Principles

This is not just legal compliance. This is how we handle your data every day.

256-bit SSL Encryption for All Data

All data you submit to the Webett platform is protected with 256-bit SSL encryption — the same technology used by Malaysia's leading banking institutions. Your data cannot be read by third parties while in transit.

Data Collection — Only What Is Necessary

Webett only collects data that is genuinely necessary to provide our services to you. We do not collect irrelevant or excessive information simply because we can.

Your Data, Your Control

You have the right to access, correct, and request deletion of your personal data at any time. webett provides a straightforward process for managing your own data through your account or via customer support.

No Sale of Data to Third Parties

Webett does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — not to us as a business asset.

Secure Data Storage with Restricted Access

Member personal data is stored on servers protected by multi-layered access controls. Only authorised personnel with a specific business need may access member personal data.

Full Transparency on Data Usage

Webett clearly explains what each type of your data is used for. We do not use your data for purposes not stated in this Privacy Policy without first obtaining additional consent from you.

1

Introduction

Webett operates an online gaming platform at webett.net and is fully responsible for the protection of its members' personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use the Webett platform, services, and applications.

This policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. By registering for or using the webett platform, you consent to the data protection practices described in this document.

If you disagree with any part of this Privacy Policy, you have the right to stop using the webett platform. If you have questions before making that decision, please reach out to us via live chat first.
2

Personal Data We Collect

Webett collects your personal data through several means — including the registration process, daily platform usage, interactions with customer support, and through automated technologies such as cookies. Below is a detailed breakdown of the types of data we collect:

Data Type Example Information How It Is Collected
Identity Data Full name, date of birth, IC number Account registration, KYC process
Contact Data Phone number, email address Account registration
Financial Data Bank name, account number (last 4 digits only), e-wallet Deposit and withdrawal process
Technical Data IP address, browser type, operating system, device Automatic server logs
Usage Data Game records, session duration, wagering Activity on the platform
Communication Data Live chat conversation records, support emails Interactions with customer support

Webett does not collect sensitive information such as medical data, biometric information, or your political views. The financial data we store is in a limited form — we do not store full bank card details or complete bank account numbers.

3

How Your Personal Data Is Used

Every piece of data we collect has a specific purpose. Webett does not use your data for any purpose other than those stated here without your prior consent.

  • Account Management: To register, verify and manage your account, process deposits and withdrawals, and enforce the platform's terms of use.
  • Security & Compliance: To conduct KYC checks, prevent fraud, detect suspicious activity, and comply with anti-money laundering legal requirements.
  • Customer Support: To help you resolve issues, answer enquiries and provide technical assistance when needed.
  • Platform Improvements: To analyse how members use the platform in order to improve its design, performance and new features.
  • Service Communications: To send important account notifications, security alerts, policy updates and promotional information (if you have not opted out).
  • Responsible Gaming: To monitor gaming patterns and identify members who may need support, and to fulfil responsible gaming obligations.
4

Data Sharing with Third Parties

Webett does not sell your personal data to any third party. However, in the course of operating the platform, we share data with certain parties in limited and controlled situations.

  • Payment Providers: Required financial data is shared with payment processors and financial institutions that handle your deposit and withdrawal transactions. All webett payment providers are required to comply with PCI DSS standards.
  • Game Providers: Usernames and session data are shared with third-party game providers solely for the purpose of delivering the games you choose to play.
  • Statutory Authorities: Webett will disclose personal data to the relevant authorities when required to do so by Malaysian law or a valid court order.
  • Technical Services: Trusted cloud service and technical infrastructure providers may process your data in a technical capacity. They are not permitted to use this data for their own purposes.
Important: All third parties we work with are required to sign data protection agreements binding them to security standards equal to or higher than those of Webett itself.
5

Cookies & Tracking Technologies

The Webett platform uses cookies and similar tracking technologies to enhance the user experience and analyse usage patterns. Cookies are small text files stored on your device when you visit our platform.

  • Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects information on how you use the platform (pages visited, time spent) to help us improve the user experience.
  • Functional Cookies: Saves your preferences such as selected language and display settings to make the platform easier to use on your next visit.

You can manage or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of the webett platform.

6

Data Storage & Retention Period

Your personal data is stored on secure servers protected by strict access controls. webett retains your data only for as long as it is needed for the stated purposes or as required by applicable Malaysian law.

  • Active Account Data: Retained for as long as your account remains active and for the required period after account closure for legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of seven years after the transaction occurs, in line with Malaysian financial legal requirements.
  • Communication Records: Customer support conversation records are retained for two years for quality control and dispute resolution purposes.
  • Technical & Log Data: Technical logs such as server access logs are retained for 90 days before being automatically deleted.
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
7

Data Security Measures

Webett invests in layered security infrastructure to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

  • 256-bit SSL encryption for all data in transit between your device and Webett servers.
  • Encryption of data at rest for sensitive personal and financial information.
  • Multi-factor access controls for all staff with access to data systems.
  • Periodic security audits by independent parties to identify and address system vulnerabilities.
  • 24-hour system monitoring to detect and respond to suspicious activity swiftly.

While Webett takes reasonable steps to protect your data, no internet security system can guarantee 100% protection under all circumstances. If you suspect your account has been compromised, please contact the Webett support team immediately.

8

Your Rights Regarding Personal Data

As a Webett member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010. Webett respects these rights and provides a straightforward process for you to exercise them.

9

Child Protection

The Webett platform is intended for adult users aged 18 and above only. Webett does not knowingly collect personal data from individuals under the age of 18.

If we find that we have collected personal data from someone under the age of 18, we will take immediate steps to delete that data and close the relevant account. If you believe we may have information from someone under 18, please notify us promptly.

Parents and guardians are responsible for ensuring that minors in their care do not access or use the webett platform. webett recommends using appropriate parental control software where necessary.
10

Amendments to This Privacy Policy

Webett reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or changes to the services we offer.

When material changes are made, we will notify you by email or in-platform notification at least seven days before the changes take effect. The last updated date at the top of this document will be revised each time a change is made.

We recommend reviewing this Privacy Policy page periodically. Continued use of the webett platform after any amendments constitutes acceptance of the updated policy.
11

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the webett team is ready to assist you.

  • Live Chat 24/7 — The fastest way to get an immediate response. Click the live chat icon in the corner of the Webett platform to speak with one of our representatives.
  • Privacy Email — Contact us at [email protected] for inquiries specifically related to personal data. We aim to respond within 48 business hours.

For data rights requests such as access, correction, or deletion, please include your Webett account number and a clear description of your request to help speed up processing.

Member Rights

Your Personal Data Rights at webett

You have meaningful control over your personal data. Here are the rights you can exercise at any time.

Right of Access

You have the right to know what personal data we hold about you and how it is used. We will provide a copy of your data within 30 days of the request.

Right to Rectification

If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Basic information can be updated directly in your account settings.

Right to Erasure

In certain circumstances, you have the right to request that we delete your personal data. This is subject to legal retention obligations relating to financial records and compliance.

Right to Object to Marketing Processing

You can opt out of receiving marketing communications from webett at any time via the unsubscribe link in our emails or by contacting our customer support.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your personal data while a dispute or review is in progress.

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Your Privacy is Protected — Play with Peace of Mind at Webett

Webett is built with privacy as a priority from the ground up, not as an afterthought. Register now and enjoy a safe, transparent, and protected gaming experience.

See also: Terms and Conditions  ·  Responsible Gaming


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